Rock and Roll T-Shirts dot Com 888.282.3891 x405 (9am - 5pm Monday - Friday CST) or email us at customerservice@mgrentertainment.com
Rock and Roll T-shirts Warehouse 1414 3rd Avenue South Nashville TN 37210
RETURNS
You
may return most new, unopened items sold and fulfilled within 30 days
of delivery for a full refund less original shipping and handling
costs. We'll also pay the return shipping costs if the return is a
result of our error (you received an incorrect or defective item,
etc.).
You should expect to receive your refund within four
weeks of mailing your return shipment, however, in many cases you will
receive a refund more quickly. This time period includes the transit
time for us to receive your return from the shipper (5 to 10 business
days), the time it takes us to process your return once we receive it
(3 to 5 business days), and the time it takes your bank to process our
refund request (5 to 10 business days). We'll notify you via e-mail of
your refund once we've received and processed the returned item.
Items that are opened or returned more than 30 days after delivery will receive a store credit.
To
submit
a return - go to the "My Account" page and click on the order
the item is in for return under Orders (See Orders.) There you will see
a list of any activity you have had in the Bob Dylan Store. Click on
the
the date of the order you wish to return, and scroll to the bottom of
the page. You will see a button that says "Request a Return". Follow
the instructions there and then mail your request, the item and a copy
of your packing slip to our warehouse. The return info is all included
on your original packing slip.
EXCHANGES
If you need to exchange an item for a different size, please contact us directly via email or phone.
